Quality Planning

Quality is assumed as an important component or any product.  As such, it must be effectively addressed by the product development process.  We can assist with this objective in a number of ways.

Quality Documentation

Quality standards such as ISO9001 require that the product development process be defined, documented and then the process followed.  We can help to define and document the process to meet ISO9001 standards.

Advanced Product Quality Planning (APQP)

While APQP originated in the automotive industry, this quality framework is being adopted and used by many other industry segments.  We can review your product development process and practices and identify steps needed to establish an APQP process.  We can help implement the various documents and practices to support APQP.  And we can conduct training in the APQP process (see our Advanced Product Quality Planning Workshop).

Design for Six Sigma (DFSS)

Design for Six Sigma is another quality framework and set of tools to achieve quality and reliability in the development of a new product.  DMADV (define, measure, analyze, design and verify) or IDOV (identify, design, optimize and validate) are used to describe the Design for Six Sigma process.  We can help define and document this process and implement the various practices and methods to support DFSS including:

NPD Quality Methods Training

We offer a number of hands-on workshops in various aspects of quality including:

For further information, contact Kenneth Crow at DRM Associates
Email: k.crow@npd-solutions.com