The one- to three-day workshop presents an integrated approach to managing product development covering project management, process management, pipeline management and portfolio management. It is intended for process improvement team members, project managers, team leaders, functional managers, and executive management.
1. MANAGING PRODUCT DEVELOPMENT
- A Framework for Managing Product Development
- The Four PM’s: Project Management, Process Management, Pipeline Management & Portfolio Management
2. PROJECT MANAGEMENT
- Project Environments and Planning
- Developing the Project Plan
- Problems with Traditional Project Management
- Critical Chain Method – What’s the Difference?
- Critical Chain Method Exercise
- Risk Management – A Common Missing Element
- Risk Management Exercise
- Managing the Project and Reacting to Problems
- Tools to Support Project Management
3. PROCESS MANAGEMENT
- Process Maturity – The Capability Maturity Model for Product Development
- Key Elements in Process Management:
- Defining the Process
- Discipline in Using the Process
- Managing the Process
- Improving the Process
- The Gate Review Process
- Stages/Phases and Gates
- Gatekeepers
- Gate Review Groundrules
- Gate Review Exercise
- Gate Criteria
- Investigation Phase
- Objectives and Activities
- Ideation
- Project/Product Brief
- Process Flow
- Feasibility Phase
- Objectives and Activities
- Voice of the Customer
- Target Costing
- Product Planning and QFD
- QFD Exercises
- Project & Product Strategy
- Requirements and Specifications
- Concept Development and Selection
- Developing the Business Case
- Process Flow
- Development Phase
- Objectives and Activities
- Design Optimization – Cost, Manufacturability, Serviceability, Reliability
- Target Cost Tracking
- Verification: Conducting Effective Design Reviews
- Tracking and Managing Action Items
- Process Flow
- Pilot & Launch Phases
- Objectives and Activities
- Manufacturing/Deployment Phase
- Objectives and Activities
- Lessons Learned and Project Close-Out
- Performance Measurement
- Process Improvement
4. PIPELINE MANAGEMENT
- Elements of Pipeline Management
- Resource Overload – Recognizing and Addressing the Issue
- Defining Capacity
- Determining Project Resource Requirements
- Planning Overall Resource Requirements
- Actions to Address Resource Overload
- Resource Strategies
- Addressing Bottlenecks
- Project Staffing and Implications on Project Performance
- Insuring a Smooth Flow Through the Product Pipeline
5. PORTFOLIO MANAGEMENT
- Portfolio Management Challenges
- Portfolio Management Elements
- Portfolio Management Goals
- Goal 1: Methods to Maximize Portfolio Value
- Net Present Value Method
- Development Productivity Index Method
- Scoring Model Method
- Ranking Projects and Determining the Cutoff
- Exercise to Develop Criteria for Scoring
- Goal 2: Methods to Achieve Balance Across Projects
- Bubble Diagrams
- Pie Charts
- Exercise to Analyze Bubble Diagram for Appropriate Balance
- Goal 3: Methods to Link Portfolio to Strategy
- Strategic Buckets Method
- Product Roadmap Method
- An Overall Approach to Portfolio Management
- Linking the Portfolio Management and the Gate Review Process
- Addressing R&D and Technology Development Projects with Portfolio Management
- Steps to Manage the Product Portfolio
6. AN INTEGRATED APPROACH TO MANAGEMENT
- Elements of an Overall Product Development Management System
- Management Responsibilities and the Product Committee
- A Three-Step Process to Launching a Development Project
- Structuring the Product Committee Process and Calendar
- The Four Categories of Performance Measurement: Project, Process, Product & Enterprise
- System Tools to Support Project/Process/Pipeline/Portfolio Management
- Summary of Best Practices
- Structuring an Action Plan for Improvement
- Workshop Wrap-Up and Final Questions