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1. INTRODUCTION
- Workshop Objectives
- Warm-up Exercise and Discussion
- Characteristics of Good and Bad Teams for new teams
- Team Self Assessment to understand the state of an existing team
(pre-workshop preparation)
2. HIGH PERFORMING TEAMS
- Principles & Elements
- Internal and External Success Factors Model
- Discussion of Success Factors
- Stages of Team Development (Storming, Forming, Norming & Performing)
- Establishing Trust and Respect
- Steps for Rapid Team Development
- Focusing on Team Process
3. ADDRESSING TEAM MEMBER DIFFERENCES
- Personality, Work, Information Gathering, & Decision-Making Styles
- Understanding Style Differences
- Working with Different Styles
- Personal Style Inventory Exercise (Pre-Workshop Preparation) and
Discussion of Implications
4. COLLABORATION AND CONSENSUS
- Model for Collaboration - the Win-Win Approach
- Finding Common Goals and Addressing Concerns
- What Consensus Means
- Steps to Avoid Conflict
- What Decisions Require Consensus
- Achieving Consensus
- Consensus Exercise
5. EFFECTIVE COMMUNICATION
- Active Listening and Avoiding Offensive Communication
- Balanced Participation
- Effective Communication Exercise - Role Playing
- Meetings, Bloody Meetings Video
- Effective Team Meetings: 12 Steps for Effective
Team Meetings
6. TEAM LEADER
- Exercise - Characteristics of a Good Team Leader
- Team Leader Roles and Responsibilities
- Discussion of Team Leader Development Needs
7. TEAM GROUND RULES
- What are Ground Rules, Why are They Needed, and What Do They Cover
- Exercise - Developing Each Team's Ground Rules
8. TEAM CHARTER & EMPOWERMENT
- Empowerment & Team Boundary Conditions
- Group Discussion - Identifying and Overcoming Impediments to Empowerment
- Group Discussion - Characteristics of Desired Culture (optional)
- Team Charter - What is It & What is Needed to Develop It
- Negotiating and Gaining Approval
- Exercise - Developing or Committing to the Team Charter
9. TEAM DEVELOPMENT PROCESS
- Identifying and Understanding Inputs and Outputs
- Exercise - Identifying Input & Output Requirements (Input/Output
Chart)
- Defining and Understanding Team Member Tasks and Responsibilities
- Exercise - Defining Team Member Roles and Responsibilities
- Developing and Committing to the Team's Project Plan and Schedule: Identifying
Team Tasks & Establishing Relationships
- Exercise - Developing a Preliminary Workplan or Diagramming and
Reviewing the Current Plan
- Next Steps for Completing the Plan and Establishing the Plan in Formal
Company Systems
- Interfaces with Other Entities (Functional Organizations, Program Management,
Customers, Subcontractors, and Suppliers) and Other Teams
- Exercise - Defining Team Interfaces (Data Flow Diagram)
- Team Planning and Review Discussion
10. CONCLUSION
- Summary, Questions
- Discussion of Issues & Next Steps
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