|
|
1. INTRODUCTIONS AND SETTING THE STAGE
- Why Teams - Product Development Team (PDT) Overview and Objectives
- External vs. Internal Factors Affecting Teams
2. TEAM BUILDING EXERCISE: TEAMWORK IN A CRITICAL SITUATION
- Exercise: Individual Analysis of Situation and Development of Approach
- Initial Discussion of Consensus
- Team Exercise: Team Analysis of Situation and Development of Approach
- Exercise: Analysis of Team Results vs. Individual Results
- Process Observer Feedback - Helps & Hindrances
3. TEAM ASSESSMENT
- Team Exercise: Determining Characteristics of an Effective Team
- Team Assessment Exercises (newly formed team or existing team)
- Discussion of Assessment Results
- Exercise: Development of Action Plan
4. DEVELOPING AN EFFECTIVE TEAM
- Stages of Development - Forming, Storming, Norming, & Performing
- Establishing Trust & Respect
- Exercise: Building Trust
- Team Exercise: Developing the Team Charter & Mission
5. TEAM ROLES & RESPONSIBILITIES
- Team Process vs. Task Accomplish-ment
- Team Exercise: Characteristics of a Good Team Leader
- Leadership & Team Leader Role
- Team Exercise: Determining Team Roles, Responsibilities and Reporting
Relationships
6. PERSONALITY STYLE INVENTORY
- Preliminary Exercise on Team Member Differences
- Individual Exercise - Self Assessment of Preferred Style
- Implications of Style on Problem Solving and Working with Others
- Evaluation of Team Style
7. TEAM COMMUNICATION
- Effective Communication - Active Listening & Avoiding "Offensive"
Statements
- Techniques for Effective Communication and Balanced Participation
- Practice Communication Exercises
8. CREATIVITY, PROBLEM-SOLVING AND DECISION-MAKING
- Creativity Killers, Unnecessary Assumptions and Other Limitations
- Stimulating Discussions
- Creativity Exercise
- Idea Generation - Brainstorming & Nominal Group Technique
- Decision-Making Techniques: Prioritizing, Ranking and Multi-Voting
- Team Exercise - Decision-Making Techniques
- What Collaboration & Consensus Mean
- Win-Win Approach - Finding Common Goals and Addressing Concerns
- Consensus and Decision-Making Exercises
9. EFFECTIVE TEAM OPERATION
- Team Exercise - Consensus Decision-Making on Team Approach
- Team Exercise - Developing Team Ground Rules
10. EFFECTIVE MEETINGS
- Ten Essentials of a Productive Meeting
- Agendas, Meeting Organization & Meeting Minutes
- Meeting Manager Role & Function - Taking Charge at the Outset
- Team Exercise - Effective Meetings
11. MANAGING THE CHANGE TO THE TEAM PARADIGM
- Understanding & Addressing the Forces Resisting Change
- Models for Managing Change and Stages of Commitment
- Where We Go From Here - Team Commitments
- Workshop Wrap-Up - Questions and Final Discussion
|